• faq FAQ
    • HOW CAN I START PLAYING?
      In our casino you may play for real money or use demo version. Before you choose your favorite slots in which you would like to play for real money, we invite you try all of them using demo version. Moreover, you may try demo version without being registered. All you have to do is to click on Demo button and enjoy our slots! In order to play for real money, first you need to register and to make your first deposit.
    • HOW DO I REGISTER?
      Follow these easy steps to register: Click on Register button on the top of the screen Then enter your email address Tick the box to accept the Terms & Conditions of ZigZag777.com Then click Registration button Done! Welcome to ZigZag777.com!
    • HOW CAN I CONFIRM MY E-MAIL ADDRESS AFTER REGISTRATION?
      Your registration at ZigZag777.com is not complete until you have confirmed the e-mail address that you entered in the registration form. We will send a validation e-mail to the e-mail address you entered as soon as you have filled in the form. To confirm your address, simply click on the link that you can see in the message. Sometimes this email may go into the spam folder. In order to prevent it, please add our email support@ZigZag777.com in your contact list.
    • I HAVE NOT RECEIVED CONFIRMATION EMAIL. WHAT SHOUL I DO?
      In this case, there is necessary to check whether you have entered the correct email address. If the email is correct but you still have not received the confirmation from us, please request for registration details recovery. In order to do it, please follow the steps: Click on Forgotten Password button Enter your email and click on Submit Click on the link and enter your new password twice Click on Save to confirm.
    • HOW DO I LOG OUT?
      In order to log out, please click on Log Out button on the top of the screen. To prevent any unauthorized use of your account, please make sure that you have been successfully logged out.
    • I HAVE DECIDED TO DEACTIVATE MY ACCOUNT. HOW CAN I DO IT?
      In order to deactivate your account, there is necessary to contact customer support via Live Chat or send us an email to support@zigzag777.com
    • WHICH CURRENCIES DO YOU ACCEPT?
      ZigZag777.com accepts EUR,PLN,RUB & SEK
    • WHICH PAYMENT METHODS ARE ACCEPTED?
      We offer a variety of payment methods that can used in order to make a deposit. In order to check what payment method suits you, please find Payment Methods section.
    • HOW DO I FUND MY ACCOUNT?
      In order to make a deposit, please find My Account section, click on Deposit and choose the payment method. Once you click on payment method, please enter the amount and the further details requested, and then click on Confirm. The amount will be automatically credited to your account. In case the transaction has been completed but the funds are not displayed on your Balance, please do not hesitate to contact our support.
    • HOW DO I WITHDRAW FUNDS?
      To process a withdrawal from your account you need to select My Account and click on Withdraw. Choose the payment method and complete the required details. Then, please enter the amount you would like to withdraw and click on Confirm.
    • WHAT DO I DO IF I FORGET MY PASSWORD?
      If you forget your password, please request for registration details recovery. In order to do it, please follow the steps: Click on Forgotten Password button Enter your email and click on Submit Click on the link and enter your new password twice Click on Save to confirm.
    • TODAY I HAVE REQUESTED WITHDRAWAL HOWEVER IT IS STILL AWAITING. WHAT SEEMS TO BE THE PROBLEM?
      All withdrawal requests are processed within 48 hours. The maximum amount that can be that can be withdrawn is 1500 EUR per day and 9000 EUR per month.
    • HOW CAN I WITHDRAW MY DEPOSIT?
      A withdrawal may be requested whether the initial deposit have been wagered at least 1 time. If deposit is not wagered at least once before withdrawal, the casino reserves the right to charge 10% fees from deposit amount. To process a withdrawal from your account you need to select My Account and click on Withdraw.
    • WHAT SHOULD I DO IF I AM UNABLE TO PLAY?
      In case the games are not loading, please refresh the page and then try again. If the issue persists, please follow the instructions below: Clean the cookies on your computer Try additional browser (Google Chrome, Opera, Mozilla Firefox, Safari,) Install the latest version of Adobe Flash Player
    • WHAT ARE COOKIES AND HOW TO CLEAR THEM?
      Cookies are small pieces of data which are stored by a website through your browser, to enable an improved experience whilst using or browsing a particular website or to remember your preferences or navigation history/activity (such as pages you have visited within a particular site, language preferences or typical activity) at a particular site.
    • HOW CAN I INSTALL THE LATEST VAERSION OF FLASH PLAYER?
      Adobe Flash is a software platform that runs video, animation, and games inside of Web pages. Then Click "Download now" button. Save the file when prompted. A progress bar will show you the status of the installation. When it is complete, click the "Finish" button
    • IS YOUR CASINO LICENSED?
      ZigZag777.com is licensed in Curacao and the license № 8048/JAZ2015-008 is held by JocSystem N.V. a limited liability company incorporated under the laws of Curacao, bearing company number 134835 and having its registered address at E-Commerce Park, Vredenberg, Curacao.

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